Bill Payment

Payment Options

By phone, online, auto draft, in person, by mail and more! LUS offers many convenient ways to pay your utility bill. LUS accepts Visa, MasterCard and Discover debit/credit cards as well as cash, check, money order and automatic bank draft.

Online 24/7

Pay your bill by debit/credit card or e-check online any time of day!
To pay your LUS bill online click here.

**The online account management system is unavailable from 2:00 a.m. to 4:00 a.m. daily for system maintenance.

Automatic Bank or Credit Card Draft

Have your utility bill paid automatically from your checking/savings account or by debit/credit card! Enroll or manage your auto-pay through your LUS MyAccount.


Call (337) 291-8280 to pay your bill by debit or credit card 24/7! Payments are posted to your account in real-time.


Send in your payment using the convenient return envelope included with your bill. Please keep the following in mind when you mail in your payment:

• Include your payment stub (the bottom portion of your bill) with your payment.
• Do not mail cash.
• Do not staple, fold, or paper clip your payment stub to your payment.
• Include your LUS account number on check or money order
• Remember to sign your check!

Lafayette Utilities System Customer Service
P.O. Box 4024-C
Lafayette, Louisiana 70502


Bring in your payment to one of our two Customer Service Centers in Lafayette:

• 2701 Moss St.
• 1875 W. Pinhook Rd., Suite B

Hours: 8 a.m. to 5 p.m., Monday-Friday (excluding holidays)

Drive-Thru Window

You don’t even have to leave your car!

• 2701 Moss St.

Hours: 8 a.m. to 7 p.m., Monday-Friday (excluding holidays)

Other Links:

BudgetBill | Paperless Billing | How to Read Your Bill