By phone, online, auto draft, in person, by mail and more! LUS offers many convenient ways to pay your utility bill. LUS accepts Visa, MasterCard and Discover debit/credit cards as well as cash, check, money order and automatic bank draft.
Pay your bill by debit/credit card or e-check online any time of day!
To pay your LUS bill online click here.
**The online account management system is unavailable from 2:00 a.m. to 4:00 a.m. daily for system maintenance.
Automatic Bank or Credit Card Draft
Have your utility bill paid automatically from your checking/savings account or by debit/credit card! Enroll or manage your auto-pay through your LUS MyAccount.
Call (337) 291-8280 to pay your bill by debit or credit card 24/7! Payments are posted to your account in real-time.
Send in your payment using the convenient return envelope included with your bill. Please keep the following in mind when you mail in your payment:
• Include your payment stub (the bottom portion of your bill) with your payment.
• Do not mail cash.
• Do not staple, fold, or paper clip your payment stub to your payment.
• Include your LUS account number on check or money order
• Remember to sign your check!
MAIL PAYMENTS TO:
Lafayette Utilities System Customer Service
P.O. Box 4024-C
Lafayette, Louisiana 70502
Bring in your payment to one of our two Customer Service Centers in Lafayette:
• 2701 Moss St.
• 1875 W. Pinhook Rd., Suite B
Hours: 8 a.m. to 5 p.m., Monday-Friday (excluding holidays)
You don’t even have to leave your car!
• 2701 Moss St.
Hours: 8 a.m. to 7 p.m., Monday-Friday (excluding holidays)