Utility Issues

Do not use email to report emergencies, outages, or situations that require immediate assistance.

Do not use email if you need to report a power outage or any other service problem that requires immediate attention. Please contact LUS at 337-291-5700. For situations that require immediate customer service assistance, please contact LUS at 337-291-8280.

Report Power Outages
(337) 291-5700

Report Water Problems
(337) 291-5740

Report Wastewater Problems
(337) 291-5750

Report Video, Internet or Phone Problems
(337) 99-FIBER (337-993-4237)

Report Street Light Problems
(337) 291-5700

Report Tree Limbs Over Power Lines
(337) 291-5711

General Questions

Customer Service (Billing Information,
Connect, Disconnect, Transfer of LUS Service)
(337) 291-8280
1-800-935-2587 (1-800-935-2LUS)

LUS Fiber (Video, Internet, Phone)
Customer Service Center 
(337) 99-FIBER (337-993-4237)
Fax: (337) 210-4630
LUSFIBER.com

Garbage Pick-Up (Allied Waste)
(337) 232-5730

Recycling Information (The Recycling Foundation)
(337) 234-0066

Relocate Electric Infrastructure
Residential (337) 291-5843
Commercial (337) 291-5846

Request Security Lighting
(337) 291-5832

Louisiana One Call - Call Before You Dig
(800) 272-3020

Non-Utility Concerns

Building, Plumbing, and Electrical Permits - Planning, Zoning, and Codes
(337) 291-8461

Report Tree Limbs Over Sidewalks/Streets - Public Works
(337) 291-8517

Drainage/Clearing Streets of Tree Limbs During a Storm - Public Works
(337) 291-8517

Report Traffic Signal Problems - Public Works
(337) 291-8568

Drainage, traffic signals, streets, tree limbs in the right of way, and other non-utility issues? Visit the Lafayette Consolidated Government website to report these service issues.