For billing information or to connect, disconnect or transfer LUS Service, contact:
LUS Customer Service
705 West University Avenue
Lafayette, LA 70506 | or | LUS Customer Service
P. O. Box 4017-C
Lafayette, LA 70502 |
Phone: (337) 291-8280 or 1-800-935-2587 (1-800-935-2LUS)
Fax: (337) 291-8082
Lobby Hours: M-F 8:00 a.m. to 5:00 p.m.
Drive-thru Hours: M-F 8:00 a.m. to 7:00 p.m. |
For LUS Fiber (Video, Internet, Phone) information, contact:
LUS Fiber Customer Service Center
705 West University Avenue
Lafayette, LA 70506
Phone: (337) 99-FIBER (337-993-4237)
Fax: (337) 210-4630
LUSFIBER.com
To relocate electric infrastructure, call:
Residential (337) 291-5843
Commercial (337) 291-5846
To request security lighting, call (337) 291-5832
Louisiana One call - Call Before You Dig
1-800-272-3020
UTILITY CONCERNS To report Power Outages: (337) 291-5700
To report Water Problems: (337) 291-5740
To report Wastewater Problems: (337) 291-5750
To report Street Light Problems: (337) 291-5700
To report Tree Limbs over Power Lines: (337) 291-5711
To report Video, Internet or Phone Problems: (337) 99-FIBER (337-993-4237)
OTHER NON-LUS CONCERNS Garbage Pick-Up (Allied Waste): (337) 232-5730
Building, Plumbing, and Electrical Permits (Planning, Zoning, and Codes): (337) 291-8461
Tree Limbs over Sidewalks or Streets (Public Works): (337) 291-8517
Drainage/Clearing Streets After a Storm (Public Works): (337) 291-8517
Traffic Signal Problems (Traffic & Transportation): (337) 291-8568
